PRIVACY POLICY – SAIFEE HOSPITAL TANZANIA

 

Last Updated: 01^st March 2025

 

Saifee Hospital Tanzania ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information when you use our mobile application ("App"). By using our App, you agree to the collection and use of information in accordance with this policy and in compliance with the Tanzania Data Protection Act and the General Data Protection Regulation (GDPR) where applicable.

 

1. Information We Collect

 

1.1 Personal Information

 

We may collect personal information that you provide to us, including but not limited to:

·         Name

·         Contact information (phone number, email address, age, address)

·         Employee ID (for staff members)

·         Any other information you provide when using the App

 

1.2 Non-Personal Information

 

We may collect non-personal information automatically, including:

·         Device information (model, operating system, unique device identifiers)

·         Log data (IP address, usage statistics, time and date of access)

·         App performance and diagnostic data

 

1.3 Notification Data

 

Our App sends notifications (critical and normal) to doctors, nurses, maintenance staff, and other hospital personnel. We track notification delivery status for operational and security purposes.

 

 

2. How We Use Your Information

 

We use the collected information to:

·         Provide and improve the App’s functionality

·         Deliver notifications to the appropriate personnel

·         Ensure compliance with hospital operational requirements

·         Monitor and enhance App security and performance

·         Communicate with users regarding system updates, emergency alerts, and critical information

·         Comply with legal obligations under Tanzanian law and GDPR

 

3. Legal Basis for Processing Data

 

We process personal data based on the following legal grounds:

·         Consent: When you provide explicit consent for data collection

·         Legitimate Interest: To improve hospital operations and patient care

·         Legal Compliance: To comply with Tanzanian regulations and GDPR requirements

 

4. Data Sharing and Disclosure

 

We do not sell or rent your personal information. However, we may share information with:

·         Hospital Administration: To ensure effective communication and operational efficiency.

·         Service Providers: Third-party services assisting in App maintenance and support.

·         Legal Authorities: When required by law or to protect hospital interests and security.

 

5. Data Security

We implement appropriate technical and organizational measures to safeguard your information. These measures include:

·         Secure data encryption during transmission

·         Restricted access to personal data

·         Regular security audits and compliance checks

 

While we take all necessary precautions, no method of transmission over the internet is 100% secure. We encourage users to take personal security measures such as protecting login credentials.

6. Your Rights and Choices

 

Under Tanzanian law and GDPR, you have the right to:

·         Access, update, or delete your personal information

·         Object to certain data processing activities

·         Withdraw consent for data processing at any time

·         Request a copy of your data in a portable format

·         Lodge a complaint with regulatory authorities if you believe your data rights have been violated

·         For any requests, please contact info@saifeehospital.co.tz

 

7. Data Retention

We retain personal data only for as long as necessary to fulfil operational and legal requirements. Once data is no longer required, it is securely deleted or anonymized.

 

8. Third-Party Links and Services

Our App may contain links to external websites or integrate with third-party services. We are not responsible for the privacy practices of these external entities. Users are encouraged to review the privacy policies of such third parties.

 

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements, technological advancements, or operational practices. Any changes will be posted within the App, and continued use of the App signifies acceptance of the updated terms.

 

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:

 

Saifee Hospital Tanzania, Plot G4, Alihasan Mwinyi Road, Dar es Salaam, Tanzania. Info@saifeehospital.co.tz , Phone number: +255748772930

 

By using the App, you acknowledge that you have read and understood this Privacy Policy and agree to its terms in compliance with Tanzanian laws and GDPR.